Sharpen Your
Competitive Edge
The basic DX-120 system
delivers nearly 200 powerful
communications features right
out of the box, giving your
organization a jump start on the
competition. A sampling
includes:
-
Built-In Caller ID:
The caller's name and number
are clearly displayed on
both digital and Caller
ID-capable analog telephone
sets, providing caller ID
information regardless of
extension type.
-
Direct Inward Dialing (DID):
With T1 or ISDN PRI trunking,
the DX-120 supports up to
100 DID numbers for direct
caller access to personnel,
greetings such as directions
or hours, mailboxes,
hotlines, departments and
fax.
-
Uniform Call
Distribution (UCD):
Allows extensions to be
linked for call handling,
enabling efficient
utilization of your customer
service resources. Incoming
calls can be forwarded to
the next available agent or
on a per-group basis (sales,
tech support, etc.) using
Linear, Distributed or All
Ring modes.
-
"Meet-Me"
Conferencing:
In addition to supporting
standard conference calling,
the DX-120 also supports
eight "Meet-Me" conference
bridges. All parties can
dial directly into a
conference call from the
road or inside the office.
-
Tenant Service:
By configuring tenant
groups, one DX-120 system
can be configured to serve
multiple premises while
meeting the specific
customization requirements
of each. Paired with its two
Music-on-Hold sources, the
DX-120 can serve multiple
offices and meet the
specific customization
requirements of each.
-
Fax Detection:
The DX-120 supports
automatic fax detection with
analog trunking, eliminating
the expense of a separate
fax line.
-
Station Message
Detail Recording (SMDR):
Track data for incoming and
outgoing CO calls; connects
to printer or serial
interface.
-
-
Music-on-Hold:
One internal music source is
included in the DX-120
System. Two jacks are
provided for external music
inputs.
-
Public Address
Interface:
Connect the DX-120 to
speakers or a horn, a
perfect solution for
warehouses and general
paging needs.
-
-
Door/Gate Control Interface:
Use your phone to operate a
contact closure to open a
door or gate, or ring a loud
bell or other device.
Options that Boost Efficiency
To further enhance your
organization's productivity and
efficiency, the DX-120 system
includes a broad array of
options.
T1 and ISDN-PRI trunking:
The DX-120 supports T1 and
ISDN-PRI trunking as well as
analog trunking to support up to
a 40x80x8 configuration. T1/PRI
trunking also enables Direct
Inward Dialing for up to 100
numbers. The DX-120 also
supports External Call
Forwarding for DID calls,
assuring that users can always
be reached.
Corporate Office Voicemail
Module: The DX-120 digital
voice processing card provides
fully integrated voice messaging
- including automated attendant
and call recording. In addition,
the DX-120 does not require any
communication system extension
ports, which means all 88
extension ports are completely
available for digital and analog
port needs. Choose from two
voicemail memory options -- a
flash memory module with 8 hours
of message capacity; or a hard
drive card with a full 150 hours
of message capacity and a
built-in modem that enables
remote access and configuration
of the DX-120 system, including
voicemail.
Automated Attendant Module:
This dedicated module handles
incoming calls when a live
attendant is unavailable. It?s
quickly and easily customizable
to direct callers to the
appropriate extension or
department.
Expansion Boards: Need
more capacity? Add a T1 or PRI
Card, a 4-port CO Line Module,
an 8-port or 16-port Digital
Station Module, a 4-port Analog
Station Module or a Modem Module
to meet your requirements.
Expansion Cabinet: An
optional expansion cabinet can
be connected to the base cabinet
to provide capacities up to
40x80x8.
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